SHIPPING
SHIPPING INFORMATION
We currently ship to the United States, only. We may ship to other countries in the near future.
Orders are shipped Monday through Friday, excluding US holidays. All orders are shipped from the United States.
Orders must be shipped to a physical address; we are not able to ship orders to a P.O. Box. We’re sorry for this inconvenience.
SHIPPING FEES
We offer free shipping on all our products! Yay!
ESTIMATED DELIVERY DATES
Live estimated delivery dates are provided on each product page. You can view these dates before making your purchase. On average, most orders take 2-5 business days to fulfill. Once an order has been fulfilled, it will be shipped out. Shipping times depend on your location but are usually estimated between 3-4 business days. Estimated delivery details will also be provided in your order confirmation email.
Please Note: An estimated delivery date is just an estimate, not a guarantee. There are many reasons why an order may arrive past its estimated delivery date, such as, but not limited to…products being out of stock, failed delivery attempts, service disruptions, or harsh weather conditions. Nonetheless, we work hard to meet our delivery estimates with each and every order.
TRACK YOUR ORDER
We will email you a tracking link when your order ships. You can check the status of your shipment through that link. If you created an account with us, you can also track your order the following way: log into your account, view your order history, click on the order you wish to track, and the tracking number will be provided for you.
RETURNS
REFUNDS & EXCHANGES
Our goal is to bring a little bit of joy into your life with our products and we hope that you will be delighted when you receive your new items. If for any reason you are unsatisfied with your order, please contact us and let us know how we can help…we want to make it right!
We're happy to offer an exchange or a refund, upon request, if you are not completely satisfied with your purchase. There are just a few conditions that we require, and we’ll go over them below...
Please contact us within 14 days of receiving your order to inform us of an issue, if you would like to request an exchange or a refund.
Please be sure to return your items no later than 14 days after receiving your return shipping label.
All returned merchandise must not be used, worn (except to try on, of course), stained, washed, altered, or damaged, and must be in new condition, just as you received it.
After contacting us with your refund or exchange request, we will generate a return shipping label and email it to you. Once we receive your return item and inspect it, we will issue a refund or exchange, whichever you prefer.
MISPRINTED, MISLABELED, DAMAGED, OR DEFECTIVE ITEMS
We stand behind the quality of our products. All our orders go through a 3-step quality check before they are shipped out. However, if an item was misprinted, mislabeled, damaged, or defective, and it was accidentally missed by our quality control, we sincerely apologize and take full responsibility!
We're happy to send out a replacement product, if your item arrives misprinted, mislabeled, damaged or defective. There are just a few conditions that we require, and we'll go over them below...
Please contact us within 14 days of receiving your order to inform us of the issue.
Please provide us with your order number and a detailed description of the problem.
Please email us quality photos of the problem, so we can see it clearly.
Once we are able verify the issue, we will be happy to reship a replacement product for you.
